Is it possible to get my Steam account back?
My phone number linked to my Steam account has been changed, and I've deleted my Steam Mobile app. I still have all my other information, even the gift card I used on the account. However, when I try to remove my Steam Mobile Authenticator and submit the form at the end with all the information, including a description of the situation, Steam Support only responds with this:
However, since I don't have my old phone number, I can't do this.
So is it still possible to get my Steam account back?
(1 votes)
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Please read the last part of the last sentence.
“…and submit a request for assistance.”
Turn to the support.
It is not possible to write directly to Steam Support, I need to fill out a form and then describe my problem in a text box. After that, I only get this answer
With the problem that you don’t have the phone number, you don’t get that answer. I guess you either didn’t really create and use a support account or put something wrong.