Internet on the PS5 impossible?

Hi, we've had a new contract with 1&1 since February 20th. Before that everything was fine and normal, then there was an internet outage for a few hours in the evening and since then I've had massive internet problems on the PlayStation every day for the past two months. No matter which game I'm in. It says can't connect if there's no internet connection WHILE I'm in a party with friends etc. or things like "you have to be logged in to the PSN network to use this and that while I'm in parties etc. If anyone knows why this is and what I can do, please reply.

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Diecoolegurke
11 months ago

Is the internet on your phone? If so it could be something weird, try to connect to the hotspot if that should work out something sm internet is wrong. If you have to ask how to use the hotspot they can answer me. (The hotspot will activate mobile data.)

Maik2325
11 months ago

Unfortunately there is no information here (WIE IMMER).

Can and must I assume you use Wi-Fi? If so, you know the mistake.