Interface is not recognized by laptop?

My two laptops can no longer detect my Studio 24c. It worked before. The interface connects to my iPad. Please help me, it's really important! 🙁

I've already reinstalled the driver. It still can't find the interface.

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Ginpanse
1 year ago

very widespread problem. Would call you at presonus and make hell hot. They seem to have had a hard time with this model. The problems also occur in Mac os. Probably a hardware error in the interface. Evtl will soon have a retrieval