I can't create a new email on Outlook?
Heyy,
I want to create a new email address in Outlook. Every time I try, I complete all the steps without any problems: new email, password, name, birthday. When I get to the robot test and run it, all I get is this: "Verification complete. You have verified that you are a human. You can continue." The problem is that nothing else happens after that. When I reload it, the robot test just repeats. When I close Outlook, the email address still doesn't exist. I created a second email address a few weeks ago, and everything worked perfectly.
Does anyone know what the problem is and how I can solve it?
Thank you in advance. Sophie
(1 votes)
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It seems that you have difficulty creating a new email address in Outlook, as the confirmation process is not completed after the robot test. This can be frustrating, especially if you have successfully created a second email address beforehand.
A possible cause for this problem could be a temporary technical malfunction on the Outlook platform. In such cases, it may be helpful to try again at a later time to create the email address.
It may also be that certain browser extensions or settings on your device impair the confirmation process. You could try to perform the process in another browser or in a private/incognito window to see if this solves the problem.
If the problem continues, it might be advisable to contact the customer service of Outlook to get further support. You could provide specific information about your account and possible technical problems that hinder the creation of the new email address.
It is important to stay patient and try out different approaches to solve the problem. You might succeed in creating a new email address in Outlook.