ByBuzz29
I just paid 1 cent for a daily subscription to a movie site called thehorrorflix.com, and suddenly it says, "You can renew your subscription at any time with a one-day trial for €0.01. After that, a service fee of €29.90 per month will apply." And it doesn't say how to cancel at all. What does that mean? Please help me.
(1 votes)
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I’m afraid you fell on a scam.
I would like to address this problem directly to the lawyer of your trust!
Would it do something if I locked my account and then just put me a new one?
So… once looked at the site or the provider and found the following…
You also had to confirm the following points when registering…
So I would say that the site is quite legal and your membership / your subscription or the cost of 29,90€ for this month is absolutely justified, you should not have canceled directly after the trial day for 0.01€.
Then you’ll probably just stay the other two available possibilities…
1. Call us
Give us a call at +31 20 225 4841 (UK + EU customers) or +1 833 355 3410 (US customers) and we’ll assist you with canceling your subscription.
Two. E-mail us
Drop us to email at support@thehorrorflix.com and we’ll process your request to cancel your subscription.
Please note that you will not be entitled to a refund for any partial-month subscription periods or unused services. If you cancel your subscription or membership, you will have access to the service till the end of the paid period. No fees will be charged after the end of this paid period.
If you are dissatisfied with the service provided, you may contact our Support for a refund. In search a case, we will investigate the situation and consider various factors such as complaints from other users or customers’ comments, data on how you used the service, etc. We will only refund the most recent payment within the subscription. Search a refund will result in the immediate cancellation of the subscription.
In case of any billing dispute, please contact us to attempt settlement before engaging any third party, credit card company, or bank. We will duly and promptly assess your complaint.
Yes, but you can’t quit