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Flooderso822
7 months ago

If you're having sound issues with your HyperX Cloud 3 headset, there are several things you can check to resolve the issue:

1. Check the cable connection: Make sure the headset is securely connected to your device. If you have a detachable cable connector, check that the cable is properly connected.

2. Update drivers: Make sure the audio drivers on your PC or laptop are up to date. You can download the latest drivers from the manufacturer's website.

3. Audio device settings: Go to your PC's sound settings (Control Panel > Sound > Playback devices) and check if the headset is selected as the default device.

4. Microphone and volume settings: Check the volume for both the audio and the microphone. Sometimes the problem can be caused by accidentally turning the volume down to a minimum.

5. Test the headset on another device: Connect the headset to another device to see if the issue persists. If the sound is normal on another device, the issue could be related to your PC or sound card.

6. Firmware update: Some headsets require firmware updates to function properly. Check the HyperX website to see if an update is available.

7. Software compatibility: If you use special software (e.g. for surround sound), make sure it is properly configured and does not cause conflicts.

If none of these steps resolve the issue, there may be a defect in the headset itself, and you should consider contacting HyperX support or filing a claim if it's still under warranty.