HVV app problems paying with Paypal?

Have a good meal,

I created a Paypal account last week and wanted to buy a ticket in the HVV app, but I keep getting this message when I buy the ticket:

(Add/confirm bank account, email, etc.)

I can pay with my PayPal account using other apps, but not with the HVV app…

Thanks for any help in advance!

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Ratefuchs007
2 years ago

You’re sure Yearly and was that when you created the PayPal account, right?

Then please call PayPal customer service; they have very friendly staff who like to help you:

0800 – 7234500 or 069 – 945189832/ Mo.- Sat. 9:00 to 19:30

And be prepared to ensure that PayPal will securely make a data reconciliation for personal and age verification by means of an Ausweisscan.

Ratefuchs007
2 years ago
Reply to  Niclas04

Great.

Then call there and let you help.