How do I report a canceled order to Klarna?
Hey, I canceled an order, and I have to pay for it soon. I had to send an email to cancel, so I can't just do it on the website, which means I have to wait for a response. But since the product hasn't even been shipped yet, it's safe to say it can be canceled. I've heard that from a few people.
So now the question is, can I report a problem on Klarna and say that it was canceled? I don't want to pay the bill, and unfortunately, I don't have much time to do so.
(1 votes)
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You don’t have a “problem” – it’s all right. The seller informs Klarna about the cancellation and then you get a credit. Everything else leads to confusion, chaos and false bookings
Normally, it runs relatively easily at Klarna. The seller informs Klarna about the cancellation and the claim is reduced or deleted. It may happen, of course, that if the deadlines are too short, the money will be debited from your account. The rebooking is then usually done within a few days. That’s how I’ve always been.
Hmm, but can’t I make it?