How do I get my money back from Shein?
Hello, I ordered a package. It was supposed to arrive today, but I received a notification that the package wasn't delivered because the name on the door was missing, which isn't true. Now I wanted to ask how I can get my money back (I paid via PayPal, by the way, and it was delivered by DHL).
Must report to SHEIN. This does not automatically happen to my experience, as the packages do not go back to Chine but are sold in DE.
How do I contact Shein? Is there an email, a number or something?
Instruction:
https://www.giga.de/artikel/shein–84pr878p6x
At last it goes back to the branch or a renewed attempt to deliver will be made, you have no tracking?
otherwise the best way to report directly to SHEIN
Go automatically as soon as the package is back in the warehouse. Unfortunately lasts a few weeks
It doesn’t land in the camp anymore. This will be buried in Germany
You’re gonna get it back, but only when it’s back at those, and then the way you paid