Headset and sound?
Good Morning,
I have a problem with my Turtle Beach Stealth 700 gen 2 on the Xbox. When I'm in a game (for example, pressing R6) and there are explosions or gunshots, I hear a crackling sound and then the sound disappears. Even when there's this crackling sound, my game freezes and the controller does what it wants and then turns off and on again, and the sound disappears again. Then I have to constantly turn it on and off to get it working again, but this takes a while until my headset connects to the Xbox.
What's wrong? What can I do? Unfortunately, there's no guarantee.
best regards
(1 rating, 1 votes, rated)You need to be a registered member to rate this.
Loading...
Have you ever connected it to a computer and then looked for updates
https://support.turtlebeach.com/s/article/360105002394-Stealth-600-Gen-2-Xbox-Turtle-Beach-Audio-Hub-Update-Firmware-And-Custom ize-Controls?language=de#:~:text=Close%C3%9Fen%20you%20the%20headset%20itself,and%20look%20for%20available%20updates.
Of course, apparently there are none, thank you for your answer
Okay, I haven't found anything quickly, maybe I should do a hard reset on the headset.
https://support.turtlebeach.com/s/article/360109469014-Stealth-700-Gen-2-Xbox-Headset-Not-Responding-Hard-Reset-Process?language=de
Great, thank you very much 🙂
Okay, I asked support myself
https://support.turtlebeach.com/s/contactsupport?language=de
Unfortunately I don't know this brand at all, so I can't think of anything at the moment. I always used old headsets with a jack connection connected to the controller, and I had crackling or noise with them too, but that was due to friction in the connection.
Everything that was explained as a method on the Turtle Beach website has already been done 🙂