Throttle lever broken?

Hello,

I recently bought an ODYS Neo e100, and it arrived today. I set it all up and it was working great, but when I turned it on that evening, I got an error message. The throttle was supposedly defective. Now my question is: What can I do to get it running normally? I only drove the scooter briefly in the hallway on Eco mode, and nothing more. The throttle isn't loose either. When I press the throttle down, nothing happens.

Thanks

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wildpark7
1 year ago

guarantee.