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d82twf
1 year ago

If it is in the conditions that the ticket cannot be cancelled, it does not mean that you cannot rebook.

In Germany it is often made extra difficult for the customer and the rebooking is not possible online by the customer himself. But by customer service of the airline – if you have booked directly.

Unfortunately, you have to expect a rebooking fee from
about 200 euros.

If you simply don’t appear (“No show”), the ticket will expire.

Take enough time, put the phone on speaker and call the customer hotline, otherwise you’ll get a cramp in your arm. This year I was ill during a visit to Germany this year and could not take my return flight on time.

Small tip: Call the German customer hotline around approx. 2 a.m. At night, you arrive within approx. 10 minutes, during the day you wait partly for hours. Or: Big airlines have distributed call centers over the globe, call the English-speaking hotline, for example, on the Singapore homepage and ask if they are not responsible.

I’m a frequent flyer and this has always worked…

Schwester23
1 year ago

You may rebook the flight if a rebooking is not excluded. It costs a fee, but the flight wouldn’t fall.

If you just don’t appear, the ticket will expire.

Maleficentt
1 year ago

Do I have to cancel the ticket anyway or can I just not go to the airport?

No, you don’t have to. Since the airline has got their money, whether you’re in the end of the flight or not the airline doesn’t matter.

Rebooking or moving the flight might be an option if this is possible. Otherwise the ticket will expire.

anomym3005
1 year ago

You could get a tiny amount back if you cancel (determined strings). But it doesn’t happen if you let it lift the plane off without you.