Flix Bus hatte Verspätung musste Taxi nehmen bekomme ich das Geld wieder?

I’m a bit boring, just on the PC and asked Copilot (maybe not much): If your FlixBus had a significant delay and you had to take a taxi due to this delay, there is a possibility under certain conditions to get a refund of taxi costs. According to the passenger rights of FlixBus and the EU Regulation (EU) No181/2011 you are entitled to compensation and assistance for delays1.

Here are some important points:

• delay of more than 120 minutes: If your bus had more than 120 minutes late, you can apply for a refund of the ticket price2.
• Alternative means of transport: In certain cases, as in the case of a scheduled arrival time between 0 and 5 a.m. and a expected delay of at least 60 minutes, the costs for another means of transport can be refunded up to a maximum of 120 euros3.

It is advisable to contact FlixBus’s customer service and describe your case. They’ll check your claim and help you.