Files not accessible?

Since we got a new PC with Windows 11, we've been having problems with a large number of files. It's mostly videos that we can't access/play, but images are accessible.

However, every file folder has a small red X icon, which presumably indicates a display error. When trying to fix the problem using OneDrive's cloud storage information, Microsoft displays a message stating that the 5 GB storage limit has been reached and that all files above this limit are therefore inaccessible.

You are then either redirected to the Microsoft website where you have to sign up for a monthly or annual flat rate to get more storage, or you have to log in via Outlook, but we only have an email account via Web.de.

How can we fix this problem so that we can access all files without worry?

(4 votes)
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Kerner
1 year ago

Yeah, yeah.

This is Windows 11.

Nothing other than Windows 10 +1 (actually minus 1).

Always one click more.

Much worse than Windows 10 ever.

So right-click on it, then click on it again,

and the folders move to another disk.

This can be a fat USB stick, #
an external hard disk,
a NAS drive,
or an internal hard drive.

So it always has to be clicked once more.

And you have to pay more, and buy new hardware.

So cloud storage is like savings contracts.

First they don’t cost anything, bring some interest,

and at the end you’re getting poor.

I’ve got more and more to grip my head,
if someone wants from Win10 to Win11.
The only reason is the optically polished surface.

Everything else is useful, but does not weigh the disadvantages.

Hansi

Waldmensch70
1 year ago

If you want to fix the problem via OneDrive’s cloud storage information, Microsoft’s message comes to the fact that 5 GB of storage is reached and therefore all files that are above are not accessible.

If you have more space than you get provided for free, you must pay.

Or you copy the files you can access from OneDrive locally to the PC and then delete them to OneDrive to get back storage.

Waldmensch70
1 year ago
Reply to  DocEmmettBrown

You changed your comment later. You had asked how this was going… (See my other comment).

All right, now the question is suddenly:

But that would be total bullshit. Why can’t you have so many files on your PC today without having to close it?

Locally on the PC you can have as many files as you want.

It’s up to you, whether you can synchronize them all to the cloud storage (OneDrive) or not. And the cloud storage will not be provided free of charge by Microsoft in unlimited quantities.

tomgun
1 year ago
Reply to  DocEmmettBrown

This has nothing to do with the PC but that you sync the files with the cloud. Why a full cloud also affects locally stored files is more likely to buy more storage in the cloud.

Waldmensch70
1 year ago
Reply to  DocEmmettBrown

Mark the file, “Copy”, switch to a folder that is located locally on the hard drive and is not synchronized with OneDrive and ” Insert”.

If the clipping process is successfully completed, delete the relevant file(s) in the OneDrive folder.

Dultus, UserMod Light

Moin,

if you come over 5GB, the data will not be synchronized > for the X. To fix this, you should not come over 5GB or need the upgrade.

Dultus, UserMod Light
Reply to  DocEmmettBrown

This is where cloud storage is spoken. This is not synchronized and you have to pay because it is not located locally on the system.

You just have to pay for an upgrade from OneDrive.

Gwathraug
1 year ago
Reply to  DocEmmettBrown

The bullshit is here with you.

You can have as many files on your PC as you want (or fit as many as your storage media).

Similar applies to any type of cloud.

Only that you have 5GiB on OneDrive, while most HHDs/SSDs have one hundred or more.

Dultus, UserMod Light

You could be kind too. But seems to be a real foreign word for some…

Dultus, UserMod Light

Then don’t push it to OneDrive or don’t let OneDrive sync the folder… Don’t write that it’s nonsense if you don’t have a shimmer, what happens at all…

Of course, I assumed you wanted to synchronize the data. Can’t guess that you just synchronize the data from principle and then wonder that the 5GB is full…

vorhautloser641
1 year ago

Probably the files are still present on the old PC. I’m just wondering why you’ve all saved on Onedrive, and didn’t make a backup on USB Stick locally on the hard drives or once.

mchawk777
1 year ago

Backup to USB Stick

Because of the overthrowing average failure rate of USB sticks and their generally low-grade chips “3rd choice” makes me shudder – but hey: Every backup is better than no backup. 😉