Fehlerhafte Rechnung bezahlen?
Wir haben eine Rechnung erhalten, die 7 falsche Positionen aufweist. Das Unternehmen erklärt, das sei ein Systemfehler. Wir würden den Betrag schuldig sein. Sie könnten das nicht korrigieren. Der Betrag sei ein Rückstand. Wir sind uns einig, dass die aufgeführten Positionen 1-7 falsch sind. Sie werden nicht geschuldet.
Müssen wir auf die falsche Rechnung zahlen? Wir bitten um korrekte Rechnung, erhalten die Antwort, der Systemfehler ist nicht korrigierbar, aber der Betrag sei ein noch offener Rückstand.
(1 votes)
Loading...
The bill is wrong. (score) Wrong bills are not paid.
Why and why this happened is the issue of the accounting officer. Actually, he should be totally embarrassed and an apology would be due.
No one can write and send arbitrary invoices. And do not even press for payment of such invoices.
Write a letter in which it says that you contest the invoice No. XYZ (or ask for correction) and that you do not need to pay. You pay only correct invoices. It’s best to give you this bill to the letter. “For our discharge, we shall add the relevant invoice to this letter.” Then the ball is back in the field. It is intended to provide proof of performance (e.g. delivery documents/orders etc.) which authorise these invoice items.
Thank you. The problem is, the amount fits as a residue on the rental amount. Only appear in the invoice for claim 7 laundry packages instead of residue rental. Dancenter explains system errors, cannot be corrected, laundry packages do not have to be paid at all, have not been required, it is the residue.
What are you doing in a book review? You’re in devil’s kitchen.
Theoretically, they can still demand the rent. There is no payment for rent, but only for laundry packages.
It’s been back and forth for a week. They acknowledge that the items in the invoice are incorrect, but insist on the amount. We ask you to change the invoice for residue instead of 7 laundry packages. Answer: System error, cannot be corrected. Please pay an amount as the residue.
The invoice is not changed/corrected.
Consistently return. Or they should issue a receipt about this sum and write “money payment”. You don’t care how they book it internally. You have a payment against receipt and not on account.
Exactly!!! Thank you. Boh, the sending reminders, yell at me on the phone, I’m supposed to get a calculator, because the amount is missing from the rent. Dancenter, guys, serious warning. Never! And the journey starts on Saturday. Whether the holiday home is closed or 7 laundry packages are available. I’m in the wrong movie.
A thousand thanks for all support.
Of course, you don’t have to pay the unpaid posts. Pays only what was agreed. Or at first nothing, because the bill is just wrong.
If the company is unable to cancel or cancel incorrect invoices to correct this is the problem of the company – and not yours.
Thank you. The sum was actually agreed. Only the billing takes place on unordered 7 laundry packages. This is a system error that could not be corrected. But since the amount votes, we should pay. We think that the invoice must not contain any wrong positions, otherwise we will pay and the residue can be demanded again. Is that it?
If there is no correct / comprehensible accounting, you can refuse their payment.
Thank you. We are repeatedly reminded that the amount is required as a residue, incorrectly listed as 7 laundry packages and this is a system error that cannot be corrected. We have already received a reminder.
Thank you. Unfortunately, we have already received a reminder. Dancenter explains that the 7 listed laundry packages are system errors that cannot be corrected. However, the amount is behind the rent. But they couldn’t change that in the bill. The amount can vote, only not on 7 laundry packages. We’ve been in circles with Dancenter for 1 week.