Facebook deactivated – verification requested – what now?
Hi everyone!
I'll apologize in advance, because I need to explain my problem in more detail. On January 6, I received an email stating that my Facebook account had been blocked due to suspected policy violations. That's all well and good, because I'm not aware of any wrongdoing.
So, of course, I immediately requested a verification. Since nothing had happened after over a week, I thought I'd try the identity verification process. That didn't work right away either, as my ID wouldn't transmit via my phone.
At some point, I was told to access Facebook from another device. When I tried, I was asked to do the same thing again. This happened even though I was using two phones that had never had Facebook installed before.
Then I got an email saying: "Thank you for your proof of identity, or something like that." And another email saying I could log in again. I had to enter a special code to do so. I did. What do I see afterward? Verification requested…
Now I get a daily email from Facebook telling *I* to unlock my account. Yes, that's right, *I* 🤬 So, according to Facebook, I haven't requested verification to date, and the unlock code expires on February 1st. The code I've already entered.
I've tried absolutely everything and I'm completely out of ideas. Is this arbitrary? This can't be normal. They're trying to rip me off. I'm attaching a few more pictures. Thanks in advance for reading and for any suggestions.
(1 votes)
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https://www.facebook.com/help/contact/772041170884838
it can be that you have something uploaded, where fb the opinion is that is contrary to the directives. I had that, if you’re sure you didn’t do anything, you can revoke. if everything is okay and fb has made a mistake, they will tell you, and apologize.
However, not my account was blocked, but only the image file.
have you tried to log in from several devices?
I’ve often had such locks. Facebook puts things very funny. I meanwhile know the Community standards in and out, and I know what is allowed and what is not. But by now one is warned for things that are permitted according to the guidelines.
The objection would be a measure. However, how is this supposed to happen if you’re completely locked out of your account and get nothing?
As I have written, I have requested the review exactly 2 weeks ago. But according to Facebook, it wouldn’t be like that. And yes, I tried to log in from a total of 4 different devices. 1 of them was my new cell phone bought only 2 weeks ago.
All quite skurril 🫣
if not go write email there
How to get us by email:
https://www.facebook.com/legal/terms?ref=pf
IMPRESSUM
And the next problem. But yes, you don’t keep coming. I tried this with the link now. I went to send someday. But I don’t know if it was sent. Because I didn’t see anything. I was not forwarded to any other page and there was no hint with “wurde sent”
And… well, I just got my daily memory back. Unlock your account. I go down to the button “Back to my account” and press this: Request for review… slowly I give up hope.
No, I don’t really consider that. Because they always demand that I log in on another device.
On which device this takes place should not really matter. Especially since I also activated the 2 stage authentication in my account. This means that without my password and the additionally generated code from the Authentication App, no access to my account would have been required.
I’m going to follow the link you gave me. Because this side so in shape, I haven’t seen it yet. So first create a completely new e-mail account and see if I get it. Definitely thanks for your support and a beautiful weekend ☺️
if you try to log in from several unknown devices that are not deposited at fb. NA YES, I’m going out the fb thinks a stranger wants to try to log in. DENKE I.