Express parcel, Packstation recipient not reachable?

Package at Packstation, recipient not reachable?

Hello,

A package should arrive at my packing station today via express shipping.

Strangely, my app says (see image) that the delivery attempt is not possible because the recipient cannot be reached.

I called Express and they couldn't really help me.

Does anyone know how something like this comes about and what happens next?

I have now adjusted my delivery in the app and selected pickup in the store, but I don't know what happens now.

Thanks in advance

Addition after 1 hour, 38 minutes

I met the express courier, and he said he didn't have a package, not even this morning. But it definitely left this morning from the nearest DHL base.

Could it be that the courier stole the package?

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einandereruser
1 year ago

Your package will be delivered to a branch as you wish. You can pick up the package tomorrow.

I've already replied to your question from this morning.

anjanni
1 year ago

Is Express shipping a shipping company?

The packing stations are from dhl and can only be supplied by dhl!

anjanni
1 year ago
Reply to  anjanni

"Addiction after 1 hour, 38 minutes

"I met the express courier" etc.

Oh, yeah. So it was a DHL bot…

I'd ask the sender what might have happened to the package.
You can also call the parcel tracking directly with the consignment number. Let the number give you – then you know!

peterobm
1 year ago

there was something, just read