Energy provider paid refund to wrong person, now late payment interest?
Hello everyone,
The energy provider mistakenly sent a letter to my old address informing me of a €1,000 refund, and the new resident simply sent the energy provider his account number.
I reported the change of address a year ago.
After 54 emails, I was able to make telephone contact 4 weeks ago and was assured that the error was their fault.
I then gave them a two-week deadline for the money to be in my account. Four months later, I still haven't received any money.
Can I charge additional interest here? And if so, how much?
Thank you for reading this long text
(1 votes)
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Of course.
5% on the basis from the date of departure.
In addition, I would reimburse criminal complaint against the recipient of the letter for fraud and data abuse.
On the other hand:
If the debtor is a consumer (= private customer), default interest rates of 5% above the basic interest rate are allowed. With respect to business customers, authorities and other debtors who are not consumers, default interest rates of 9% above the base rate are allowed.
Not quite. This applies only if consumers are not at all involved in the legal business, ergo B2B.
See § 288 para. 2 BGB:
You need to show your post-renter, because that’s clearly fraud. When it comes to a period in which you paid the bills, of course you must also get the refund.
Interest is probably not yours.
Yeah, you can.
Do you have a current account, what’s in the minus?
Then you can charge the interest.
Have you ever figured out how high these “reference rates” are, FALLS they are actually entitled?