Printer information is not collected?

I want to print something with my phone. When I select the printer, it says that the printer information is being loaded onto the phone, but after a few seconds, it always kicks the printer out. I've already redesigned the printer, Wi-Fi on and off. What should I do? I can't print anything. It's important.

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Peacebringer638
9 months ago

Do you have a Pc between printer and mobile phone or is the printer directly controlled?