When I click on play movie nothing happens at first and then a black screen appears.
Has anyone ever had the same problem?
Does anyone have a solution?
Thanks for all the answers!
(2 votes)
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Hi, I want to install and buy Windows 11 for my new PC myself. I've noticed that the prices vary quite a bit. Of course, I want Windows as cheaply as possible, but still with a reputable product. Can anyone tell me where the best place to buy it is?
I have a clear recommendation for Arrival (2016). ^^
Can be on copy protection.
Possible (but not all) causes could be…
Program like OBS Studio, running with
HDCP not activated
HDMI Splitter is used
Thank you, but I found out the cause, but still don’t know why it doesn’t work.
You can only use Disney Plus in a private tab (STRG+SHIFT+N).
Probably has something to do with the region regarding Opera GX.
Because on other browsers Disney+ goes without a private tab.
Thanks for the answer!
Ah, Opera, there can be on the Tracker Block, maybe try to add an exception to Disney+ or turn it off.
The problem with the black screen on Windows 11 when you try to play a movie is not unusual and can have different causes. Here are some solutions that could help you:
1. Delete browser cache and cookies
If you are using Disney+ in the browser, an overloaded cache or incorrect cookies may cause problems. Delete the cache and cookies of your browser:
Two. Update or change browser
Maybe there is a problem with your current browser. Make sure your browser is up to date. If the problem continues, try another browser (e.g. Google Chrome, Firefox, Microsoft Edge).
3. Disable hardware acceleration
Sometimes hardware acceleration can cause problems when playing streaming videos. How to disable them:
4. Adobe Flash and extensions
Disney+ usually does not use flash technology anymore, but if you have installed older extensions or plugins that support flash, they could cause conflict. Make sure Flash is disabled and no extensions block the stream.
Five. Update graphics driver
An outdated or faulty graphics driver can also lead to a black screen. Make sure your graphics driver is up to date:
6. Use Disney+ app
If you use the Disney+ app for Windows 11, make sure it is up to date. You can also uninstall and reinstall the app to fix possible errors.
7. Windows Error Recovery
Sometimes Windows 11 itself can cause problems with streaming. Try the integrated Windows Error Recovery for apps:
8. VPN or DNS problems
If you use a VPN or proxy, this may cause streaming problems. Try to disable the VPN or switch to another server. DNS problems could also affect the connection to Disney+. You could try the DNS settings Google DNS (8.8.8.8 and 8.8.4.4).
If these solutions do not fix the problem, it could be helpful to contact Disney+ directly, as there could also be server-side problems that affect the stream.