DHL/parcel query?

Hello everyone,

According to DHL, my package was supposedly dropped off at a branch. I went there twice, but they didn't have my package. And the status that DHL delivered the package there after 6 p.m. is also incorrect. The post office was closed at that time.

Then I called DHL and put the case in processing, and the next day the tracking information was updated, saying I could now pick it up at the same branch. I could also call to check if the package was there before I head back there. And according to the tracking information, it was dropped off today at 9:11 a.m., which also makes me skeptical. The post office opens at 10 a.m.

Thank you in advance for your answers.

(1 votes)
Loading...

Similar Posts

Subscribe
Notify of
1 Answer
Oldest
Newest Most Voted
Inline Feedbacks
View all comments
Moin012
1 year ago

The package is located in the branch when in official status on http://www.dhl.de is:

“Your shipment is in the branch … (address) ready for pickup”

Then it was scanned and stored there by an employee of the branch.