DHL package missing?

Hello, I received an email at 10:21 AM stating that my package would be delivered in the next 15 minutes. I then clicked on the live tracking and saw that my package was within a 1 km radius. But now it's 3:00 PM, and I haven't received an email with any information. Nothing. Nobody rang the bell, and the live tracking is no longer available. What should I do?

(2 votes)
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verreisterNutzer
1 year ago

Wait till it’s here. Perhaps the deliveryman has had so much to do that is now the evening. Then it’ll come tomorrow.

Biometrisch
1 year ago

What does the detailed course of your order say?

Biometrisch
1 year ago
Reply to  Riqnez

If there is in delivery, it will arrive until about 21:00. Live tracking is sometimes not available due to technical errors.

dieeule900
1 year ago
Reply to  Biometrisch

Why don’t you call DHL the closest to you? Or write an email to the mail address where you were written. M

Biometrisch
1 year ago

Can it be that you have problems with yourself?

These employees are exposed to cold, frost, snow and quantities of packages at this time of year. Each of these employees has up to 400 packages every day! The routes are planned by the system, do you think DHL or other providers are looking for it?

Easy learning to wait.

Iggemeier
1 year ago

look in the mailbox would be an idea.

or if you were short, you didn’t get anything.