DHL error again!?

Hi

Dropped off by sender at branch at 5:25 p.m. on Friday. Preparations for onward transport on Saturday, arrived at the destination center. Monday in the delivery vehicle at 8:27 a.m. and on its way to the packing station. Delivery is likely today. Arrived at the destination center at 10:00 a.m. on Tuesday and onward transport… suddenly, we're back again!

Wed: arrived and in the delivery vehicle on the way to the packstation. Probability of delivery today at 8:03 and again no delivery all day. Saw DHL cars everywhere but my 7€ package not delivered to the packstation. Why?!?!

Tomorrow 100% will arrive back at the destination center 70km away… the same thing again!

(2 votes)
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Michael941
2 years ago

Probably the mail number on the package is wrong and the mail messenger can’t put it in the packing station because it’s spattering out now.

I’m also a postman, and from time to time, I’ve got packing station.

It often happens that online shops do not print the postal number to the label and then the packages must be sent back because the packaging station does not take it. Or you wouldn’t receive a message in the app because the mail number is missing.

I always send the packages to the branch but also do not know all of the postages like that goes many simply send it back.

Michael941
2 years ago
Reply to  Michael941

Or the package is just too big for the packing station and doesn’t fit in. Then they should actually take it to the branch or get home to you.

Michael941
2 years ago

How do you know what the online shop has printed on the label? You can do it right and the online shop is not available to DHL. And whether it’s a packing station or 20 doesn’t matter, many packages are just too big for the plants.

Michael941
2 years ago

If you have problems with DHL you can contact the hotline and complain, the hotline number is 02284333112 or you can write an email to the following email address with a mail number and your address and your problem description impressum.paket@dhl.com

Michael941
2 years ago

Maybe the packing station is just full of that too.