DB DIALOG
I've just received my rehab ticket from DB DIALOG. It also included the ICE train reservation. It also included the route, times, and everything. Do I have to stick to the route? According to my app, there's another connection that day at almost the same time where I don't have to change trains as often. Whether I have a seat on the ICE or an unreserved seat on the regional train doesn't really matter to me. The travel time will soon be the same. Only the route is different. Oh yeah, it also came with a voucher for Hermes suitcase shipping. It says €35.00. I think that's free. So I'd rather take the two suitcases anyway.
Call the cost carrier and ask him.
I already sent a mail to DB DIALOG because of the connection. But I think you have to take this route. Because the seat in the ICE is already reserved for back and forth. And because of the luggage, I’m calling Hermes .Have a customer service number. At the appearance where the pick-up dates are for the suitcases, “Equipment: template until 18:00 UHR on the day before at DB-Verkaufstelle” Do not want to drive to Cologne on the day before 30 km. The sales office was closed at our premises. Maybe I’ll just take a big roll case where everything fits in.
Got the answer from DB Dialog now. there is: If one of their trains is late, they can enter the next train without any problems with their ticket.We have created a ticket at the normal price so that there is no train link. For more questions……
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