D-Ticket is no longer displayed.. Problems with the inspectors?

I always show the ticket inspectors my D-Ticket, which I have as a QR code in the DB app. Now it's no longer displayed (apparently a glitch). I keep refreshing, but it's no longer displayed. I've been checked a few times now, and they believed me and let me through. However, someone said earlier that this problem can be solved with an activation email. I don't know how to do that. Can anyone help me?

3 votes, average: 3.00 out of 1 (3 rating, 3 votes, rated)
You need to be a registered member to rate this.
Loading...
Subscribe
Notify of
15 Answers
Oldest
Newest Most Voted
Inline Feedbacks
View all comments
leonlost61
11 months ago

Look in your account posting in the application by subscription number and try to add it manually to the DB Navigator (“Travel” and then to the “+”). Otherwise, look at the subscription portal of DB according to the current status of your ticket and above all on payment details, maybe there were problems with debiting

Pilki123842
11 months ago

I've never done this before and I can't help you with the mail, but maybe you can go to a travel agency and ask.

Wiesel
11 months ago

If your mobile phone ticket is no longer displayed, you can re-add the subscription at any time under "Travel" with the subscription number from your activation email.

Source DB technical support

Telekomhilft
11 months ago
Reply to  Wiesel

The word "handy" was clearly too often, so it ended up with us. : I had it too, and that's exactly what the solution was.

Greetings, Wiebke S.

Wiesel
11 months ago
Reply to  nettse1n

You got some time to close an activation email

MarSusMar
11 months ago

Activation email sounds for me. How

Word separation!

an email to your D-ticket provider for reactivating the D-ticket.

And you ALWAYS have train tickets in paper form as “emergence groschen”.

MarSusMar
11 months ago
Reply to  nettse1n

We always do. I guess it's only enough in case of a D ticket. Junior has always done this with the train, even long before the D-ticket. Mobile phone is nice and good to the paper he does not run battery, WiFi/mobile network does not need it either.

Maximum the printer out of the ink. 🤣

leonlost61
11 months ago
Reply to  MarSusMar

The German ticket is not valid in printed form! Just as little a screenshot. This is accepted by the highest of cunning, but is not intended

MarSusMar
11 months ago
Reply to  leonlost61

And yet what there is only one solution is my answer too long ago than the FS is doing it again, so see demand.

MarSusMar
11 months ago
Reply to  leonlost61

I wrote in the nest egg!!!!!!

And a screenshot was still NEVER valid!

Rheinflip
11 months ago

Please talk to your provider's customer service. Maybe there's a problem, maybe you need to update your app? In the case of a large number of sources of error, it is not possible to judge this in the final analysis.

Rheinflip
11 months ago
Reply to  nettse1n

How's your d-ticket provider?