Customs service?
I ordered an item worth €25.73 from abroad—China or Hong Kong. Do I have to pay customs duties? If so, how much approximately?
I ordered an item worth €25.73 from abroad—China or Hong Kong. Do I have to pay customs duties? If so, how much approximately?
Hello, I placed an order with an online shop last Thursday. The shipping confirmation came on Friday but the package was not sent until Monday. Now my package has the status: Shipment has been prepared for onward transport and this is happening twice now. I also received an automatic email saying that my shipment is…
Hey, my father and mother live separately. My father lives in Germany, my mother lives in Austria. And my father has a different last name than me. Now I want to order a package for my father, since the shop only delivers to Germany, what should I write on the label? If I write mine,…
So I ordered something online and had it delivered to a parcel station, but it was sent as a letter with basic tracking and you are not notified whether the letter has been delivered.
Hello, I'm sure a postman changed my lightbulb last week. But now that I've heard that's not part of their job description, I'm worried they'll get in trouble. Is a postman allowed to just change my lightbulb? It was in the kitchen, if that matters.
How long does it take for a large letter to reach the recipient?
If the payment was given “incl. VAT” then not, otherwise the usual 19% + 6&€ service fee DHL was.