CPU or motherboard defect or simply wrong settings?

Good day,

I built my new gaming PC a few days ago. All components are working perfectly, except for the CPU. Since the first boot, the UEFI has been showing that the CPU is only running at a base clock speed of 800 MHz, instead of the manufacturer's specified 3500 MHz. I installed Windows anyway, hoping that installing drivers would solve the problem, but nothing has changed.

I've tested all other components, and they work perfectly. No matter what applications I run, the clock speed remains unchanged, and performance is accordingly low. Maybe I need to change some settings in the UEFI to achieve the desired performance, but I don't know much about overclocking and the like. I've also heard that newer Intel processors are having issues right now, and I might be affected.

Here are my components:

  • CPU: Intel Core i5-13600K
  • CPU cooler: Asus ROG Strix LC II 360
  • Motherboard: Asus ROG Strix Z790-A Gaming WIFI
  • RAM: XPG Lancer DDR5 6000MHz CL30
  • PSU: Corsair RM850e
  • Graphics card: Geforce RTX 2070 (from my old PC)
  • Hard drive: Crucial P3 PCIe NVMe 4.0 1TB
  • Case: Phanteks Eclipse G360a

Things I have already done:

  • BIOS update to the latest version
  • Chipset driver updated in Windows
  • CPU removed, reinserted and thermal paste reapplied
  • 2x 8-pin CPU cables checked

I've tried everything I can think of, but the problem persists. Perhaps one of you can help me. I would be very grateful.

Thank you,

Alberto

(1 votes)
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Ginpanse
8 months ago

You ruined your motherboard during construction. Like 90% of my customers, it was probably due to electrostatic charges or scratches from the circuit boards. The 800 MHz is a chipset safety feature in case something goes terribly wrong.

Ginpanse
8 months ago
Reply to  Albsan

I highly doubt that it is the CPU, otherwise either nothing would work or you would notice it by the extremely high temperatures