CPU or motherboard defect or simply wrong settings?
Good day,
I built my new gaming PC a few days ago. All components are working perfectly, except for the CPU. Since the first boot, the UEFI has been showing that the CPU is only running at a base clock speed of 800 MHz, instead of the manufacturer's specified 3500 MHz. I installed Windows anyway, hoping that installing drivers would solve the problem, but nothing has changed.
I've tested all other components, and they work perfectly. No matter what applications I run, the clock speed remains unchanged, and performance is accordingly low. Maybe I need to change some settings in the UEFI to achieve the desired performance, but I don't know much about overclocking and the like. I've also heard that newer Intel processors are having issues right now, and I might be affected.
Here are my components:
- CPU: Intel Core i5-13600K
- CPU cooler: Asus ROG Strix LC II 360
- Motherboard: Asus ROG Strix Z790-A Gaming WIFI
- RAM: XPG Lancer DDR5 6000MHz CL30
- PSU: Corsair RM850e
- Graphics card: Geforce RTX 2070 (from my old PC)
- Hard drive: Crucial P3 PCIe NVMe 4.0 1TB
- Case: Phanteks Eclipse G360a
Things I have already done:
- BIOS update to the latest version
- Chipset driver updated in Windows
- CPU removed, reinserted and thermal paste reapplied
- 2x 8-pin CPU cables checked
I've tried everything I can think of, but the problem persists. Perhaps one of you can help me. I would be very grateful.
Thank you,
Alberto
You ruined your motherboard during construction. Like 90% of my customers, it was probably due to electrostatic charges or scratches from the circuit boards. The 800 MHz is a chipset safety feature in case something goes terribly wrong.
Are you sure? I took extra care during installation to discharge the battery regularly and avoid damaging anything. I should also add that I bought the motherboard from the online store Alternate at a good price, and the motherboard is practically refurbished. However, I was told that the motherboard shows minor signs of wear, and in fact, it looked relatively new. Can you 100% rule out that the problem is with the CPU?
I highly doubt that it is the CPU, otherwise either nothing would work or you would notice it by the extremely high temperatures
All right, I'll take care of getting a motherboard replacement. Thanks for the tip.