Concert ticket instead of physical e-ticket?

Hello, I ordered concert tickets from Eventim, but I accidentally selected the "printable ticket" option. Now I'm stuck here, and I actually wanted to get the "real" ticket by mail. Is there anything I can do about it? Support seems to be overwhelmed, and I can't find a contact form.

2 votes, average: 2.00 out of 1 (2 rating, 2 votes, rated)
You need to be a registered member to rate this.
Loading...
Subscribe
Notify of
6 Answers
Oldest
Newest Most Voted
Inline Feedbacks
View all comments
alexapjm
2 years ago

I'm sorry. If they send you a real ticket again, you would have it almost 2 times and could sell one of them (eg with the e-ticket transfer) and cheat. As far as I know you don't even get a new ticket when you lose your own

Muktamani
2 years ago

Then print it out – my son has been doing this for years. Works smoothly.

Muktamani
2 years ago

If you want to give it away, you can also pack it beautifully with a fantastic envelope.