Categories are not synchronized in the shared mailbox?

Hello everyone

following problem in Outlook:

We use a shared mailbox. However, no one within this group can see changes to emails, such as read/unread, categorized/uncategorized.

Does anyone know how to synchronize these so that everyone can see the changes?

thanks in advance

LG

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RoadRage3
2 years ago

Hello LeCoqSportif,

Turn off the Exchange Cwche Mode for all users of the mailbox. Otherwise, the changes you make to seldom synchronize to work effectively

Ben