Car still not working after visit to the workshop, what should I do?
Good day,
The garage hands me my car, but the rattling is still there. They've removed some of the noises (unfortunately, not the engine rattling). On the way to the MOT, the garage found engine failure, which they blamed on me. We had a real argument, although I remained polite and matter-of-fact throughout. Apparently, I was being cheeky. Just a side note.
I went back with the car and asked why they were giving the car back to me like that. The answer was that they had removed some of the noises and had test driven 70 km. The noise can never have gone away because you can still hear it clearly, even when driving or at traffic lights. Back and forth. I had my suspicions (I'm a woman) and they had to listen to it, unfortunately not the boss himself, the one who repaired my car, he won't talk to me. The boss's father also went back and forth and I said that it was probably the ventilation actuators, but then just said probably yes. The lady at reception before, the boss's wife, said in an annoyed tone that her husband had said it could be the actuators. WHY didn't they tell me that and give me the car back like this?
Anyway, the boss then apparently said he wouldn't do anything else on my car. I assume it's because removing the dashboard is a lot of work, and after about three or four hours, he just got fed up, and we're already at loggerheads anyway, they've been messing around so much. I can't be blamed for the engine failure that they tried to pin on me, which then made them have to do extra work.
The whole thing is going to the Chamber of Crafts and the Consumer Protection Agency. I hadn't thought about that, but after their reaction, forcing the car into my hands like that is a disgrace. I paid over 4,000 Euros for the engine to be scrap. I can't afford an appraisal.
I haven't been asked what should happen to the engine. It's probably still there. The question is, which parts are installed in the replacement engine, or have the good parts been sold or should be sold (the old engine had less than 90,000 miles on it). But I would like to have the repairs checked and really know what has been installed and which parts are being used. There won't be an answer.
But now I have to secure my engine and store it in the basement if necessary, but how?
Don't know anyone, or does anyone have any tips or general advice? Thanks.
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And what does it take to you? What you need is an expert and a lawyer. Both expensive
Engine damage is very non-specific, that can be anything. If you think that the previous repair is due then the workshop should not touch the car before an expert examines the car.
Actuating motors of ventilation do not cause damage to the engine.
If the car is on the premises of the workshop then the parking fee may be charged.
If you're a member of the ADAC, you can have advice there. So legally.
Apparently the oil suction screen or what that means was to blame. They had pulled up a new toothed belt before. I never had problems with the engine or oil lamps (on). The painter was among others the reason why I am in the workshop. They didn't fix the bug, I thought it was from the engine. Now it's still cracking, and then I realized it's probably on the motor.
They have built a replacement engine and the old engine is still installed in the workshop, the replacement engine and no idea what parts were taken over by the old engine. He doesn't stand there anymore, I picked it up, but just cuddling and complaining. He doesn't want to do anything about my car anymore (is better like that).