Good evening
I'm having trouble logging into Windows since yesterday. When I enter my PIN, I keep getting a message saying the login information couldn't be retrieved and that I need to reset the PIN. When I try to reset the PIN, I get a blue screen with an error message.
Attached are pictures of the error messages.
Greetings
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Looks like “Windows Hello”?
Have you ever checked the internet connection if the login with the Microsoft account runs?
If this doesn’t work and does not set up with PIN, you will have 2 options.
However, the easier would be to reinstall Windows completely and secure the data.
The other option would be far more complex and no 100% guarantee that it will work in your case.
What’s the second option?
But did you control this with the internet connection?
How familiar are you with the CMD?
You could look for Windows password on Youtube.
Because this would just blow up the frame…
I’ve been looking. Maybe I’ll be stupid. At Youtube I only found videos where people also have Windows available, as a stick or DVD. And if I enter the error code, I only get tutorials in English.
About detours, yes.
The way works normally only with a local account, but you can still try it.
See best after a suitable tutorial
I’m not familiar with the CMD. Do I come in there if I don’t get in Windows?
Yes I had taken the LAN cable out of the PC and then came the message that the device is offline
Reinstall Windows. However, securing data is somewhat complicated.
Had hoped I could get this without new installation
Maybe there’s a way but it’s hard.
as I wrote, watch a video explaining how to bypass a Windows password.
But as I said, no 100% guarantee, new installation goes significantly faster.
What would that be?
There’s an attempt, but if there’s something like “WIndow’s Hello” and so, the question is.
achso
No, I mean, it’s hard to find one, but I don’t know a way out of reinstallation.
Okay and what’s that way?
Pictures of Bluescreen missing
I don’t have a picture of that.
The error message in the bluescreen is: error when registering the user profile service. The user profile cannot be loaded.
Do you have an MC account?
Oh, that’s a domain. I’ve seen that error message. However, this is not a normal bluescreen with the ): and the crash or. Is that via a Microsoft account or what happens when you uncouple the WLAN LAN once.
No, if he gives you a licensed WIN version, then not.
Then WIN bootes from the stick.
So I also need to buy Windows 🙈
It would be safer.
Depending on the PC/laptop, an operation is already installed.
You have a license.
With this license you can download WIN from MC and install on a stick…or reinstall it locally.
It would be safer to create your own boot stick…only you need a WIN license,you can handle on the PC with sensitive data.
Do you have to reinstall Windows or what is it?
Unfortunately, don’t have Windows here to restart
Then I would boot from it and then reinstall Windows locally again.
microsoft account beforehand
No had changed this by Microsoft itself
Is there a new pw?
If I want to reset the updates then I should enter the Windows password and then I always get the message that the password is wrong. I have changed the password
I get the USB stick done
that works if you have a second PC. You have to create a stick first.
https://rufus.ie/en/
A working mate said with a creation tool of stick boats
About the problem treatment I have tried but the password does not work
I have
Joa, but that would be very complicated. But yes, Micrososft is getting thirst… :/
Connection separated and restored?
@ Could be that it’s due to the fact that a MC account has recently been needed…maybe that MC has recently made existing accounts unbreakable.
It’s really bad.
To solve this, I would like to enter “In Boot Menu under+ your Windows version+” in Google and find out how to get to the boot menu under your WIN, then reset Windows Updates retroactively.
That should be in the problem treatment.
Yes I then got the message that the PC is offline and therefore the registration is not possible
Okay. That’s about the same thing. Did you test this for internet? So about the connection?
I was mistakenly misconformed. It is a Gmail address defined
Then that’s the mistake. In addition, it will not be a Google, but a Microsoft account.
So you can help badly…
Then comes the message that the device is offline
I don’t know exactly what my friend did. In any case, a Google account is deposited