Can't log in to Windows?

Good evening

I'm having trouble logging into Windows since yesterday. When I enter my PIN, I keep getting a message saying the login information couldn't be retrieved and that I need to reset the PIN. When I try to reset the PIN, I get a blue screen with an error message.

Attached are pictures of the error messages.

Greetings

[Images removed by support due to the recognizable real name]

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IchDirk
9 months ago

I log in real local, do not use HELLO or an ONLINE account for these reasons and can therefore only refer to Microsoft Help

https://learn.microsoft.com/de-de/windows/security/identity-protection/hello-for-business/hello-errors-during-pin-creation