ByBen0482
I bought a book through Thalia and had it sent to my friend.
Last Friday the following message came via the DHL app:
Return to the sender
Delivered to:
Original sender
Who should I contact now? DHL? Thalia? Does anyone know anything about this?
(1 votes)
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Hello, I ordered several items from Wish and would now like to return some of them. After going to the trouble of obtaining the return shipping label for each item individually through customer support, the following instructions are written: Each item receives a separate return label to be assigned and must be identified or affixed…
1.Make sure the address was correct. If, then go to step 2, if not then:
If you find out what was wrong at the address or the address exists. Did your girlfriend attach the ring shield properly visible? If no, you’re in debt and the sender can forfeit damages. Amounts up to €15 are reasonable.
Two. Sender Contact. This is your contact, not Dhl/dt Post. What’s going on?
Why not? Can you ship with another service provider? Can you book any branch outing?
First, clarify whether the name and address of the girlfriend were correctly specified in the Thalia ordering process.
If yes, Thalia is your contact person.
And if the address/name was not completely correct?
Then it was your problem because you probably didn’t enter the necessary data correctly. Then it would make sense to contact Thalia anyway and clarify what is happening with the return if it is refunded.
And then you have to decide whether to reorder the book with correct data.
See my previous comment.
Read more and understand. then it works in life.
Will the money be refunded?