Bought a game on Steam but it didn't arrive?

I gave a colleague a game via Steam. It was a secret gift, and he couldn't even discover it because he wasn't on Steam for several weeks afterward.

I waited until now and looked at his account and saw that he doesn't own it?

Why? I paid money for it. Does he have to confirm anything? How does he get the game?

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Limearts
10 months ago

He must confirm receipt, right. He must be active on Steam. There is a notification then waiting for him to open a dialog window about the gift. There he can then add the game to his library.

He can also refuse the gift on the same train. In this case, you will automatically receive a refund.

Limearts
10 months ago
Reply to  Fghjk127

You will be notified by email if your contact accepts or rejects a gift.