Urgent reply please?

Hello everyone

can you please help me send an email to Otto

to write payments

How should I best write the email so that they know what it is about and what I want from them

and what my question and concern is

I have problems in writing and have problems with the formulation

because I have a learning disability,

And one has a slight mental disability

and therefore cannot formulate and write the email correctly

And I would like to write an email to OTTO Payments today

because I can only order all the goods with Otto Payments prepayment

and no longer by invoice as before

because of the 33.17 € that is overdue

I wonder if they will allow payment by invoice again at some point!

or whether it will remain prepayment forever

when I have paid my 33.17€ debt

And whether I will be able to order on account again at some point

Schufa entry yes no? (Debt collection, Schufa, prepayment) – gutefrage

Urgent help, don't know what to do? (Order, invoice, Otto) – gutefrage