Beschwerde schreiben?
Hallo,
ich möchte eine Beschwerde an eine Rewemitarbeiterin schreiben, aber weiß nicht wie. Der Grund dafür ist ich war heute in Rewe und ich wusste nicht, wo ich die Eier finden sollte, also fragte ich höflich einen Mitarbeiterin, wo die Eier seien, aber sie fauchte mich an und sagte: „Woher soll ich das wissen, fragen Sie jemand anderen, ich habe keine Zeit “Aber sie hatte definitiv Zeit, weil sie mit ihrem Handy gespielt hat, anstatt mir überhaupt zu helfen. Ich war danach völlig geschockt, weil die Angestellten normalerweise sehr nett sind. Ich möchte auch schreiben, dass der Chef oder wer auch immer mit ihr reden soll, weil das völlig respektlos war und unglaublich frech.
Kann mir das bitte jemand in eine Email schreiben? Ich kann das nicht richtig formulieren.
Wäre sehr nett!
(1 votes)
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Dear *SoAndSo*,
I would like to point out to them that I can only report good about their employees and give them a good feeling when shopping. They are helpful and polite, which is in my discretion, probably also in their interest. Therefore, I was very irritated when I was grossly rejected today/yester/whatever by an employee who had probably increased interest in her mobile device. I would be happy if they could say again that the customer would be the priority for digital life.
With kind regards,
X. whatever
You don’t have to sound like a doctoral thesis, you won’t have to do something private with the employees very often, for which you are another X person.
Do not write directly about the employee and do not mention her appearance or name. Sounds too much like childish petting. If it is really not good, the competent people know who it is.
For that, you don’t know the backgrounds, maybe she still needed a babysitter for her little one, her house burns, or whatever, there can really be more important than a customer, even if he doesn’t see that at the moment.
If she is always reliable and nice, and this was a special case, she would certainly be very hurt for getting stress.
Do what you think is right.
MfG Ademi33
Work 1 month in retail. It’s hard to always stay friendly
Everyone has a bad day and problems…
just let it be good, or you are always 100% friendly to all
It doesn’t belong. Of course, I’m not always kind, but at work, because it’s my duty. I didn’t even do something rude that she was talking to me like that. Your views were not just friendly
cry. Not possible
Why do you want to give her more stress? You don’t know what she has privately for problems and everyone’s bad
She was on Instagram scrolling😂?
Why is this a big deal for you?
Are you aware of the consequences of such an e-mail?
Can’t you just care?
You’re just getting rid of yourself when you escalate this little thing. Even here, where we are supposed to play your dad and mom, because you can’t formulate yourself, which is the basic requirement.
So look around at the Rewe, buy your stuff and let the adults do their work.