Hello,
I ordered a new car in the summer of 2022 and received a letter from the dealer in May 2023 informing me that the car was ready for pickup.
However, the dealer doesn't schedule a pickup date. Emails are ignored, and no information is provided over the phone.
What can I do? This has been going on for almost two months now.
Unfortunately, the dealer is far away, so I can't just drive by.
(2 votes)
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> E-mails are ignored and no information is given on the phone.
It’s hard to prove both. Therefore: By typing, ask to call you an appointment for the collection.
Did you pay for anything? 2.5 months no dealer likes to wait if the car is already on the farm.