Lost your Bahncard but have a photo? Already booked your ticket?
I bought an online ticket, and my identification card is my Bahncard. Unfortunately, I've now lost it. However, I saved a photo of my Bahncard. Do I have any chance of being able to use the ticket? Second question: Can I change the identification card later? For example, add a credit card? Thanks for the help.
A picture is not enough for the BahnCard.
However, you have the opportunity to load your BahnCard into your phone.
https://www.bahn.de/p/view/bahncard/bahncard-services/bahncard-handyticket.shtml
Super, that helped!! Already tried the function in the app without success. With your link, I only understood that I need a pin. Thank you. That means that I can use the ticket, although the bahncard is specified as an identification card?! Isn’t it a virtual thing now? And also means that I can actually save the €15 for the replacement card, as I can proceed the same way in the future?
If it’s enough that the BahnCard is only available on the phone, you don’t need to apply for a replacement card and just wait for the new one (if you don’t quit).
It is only important that you have the identification card for the Handy BahnCard, for example the ID card.
Maybe a small tip for the future: choose the same ID card for the online ticket as for the Handy BahnCard. You just need one card for both.
Perfect! The card was only valid for 2 months, so now the optimal solution for me without additional costs! Thanks again!
At the service call and have a preliminary railway card printed by code to vending machines.
The identification card must be displayed in the original.
All more:
Tel: 0180 6 996633
Sign up directly at the train, at the BahnCardHotline or at the ticket switch (travel center). You will get a replacement card or a preliminary train card for immediate arrival.