Arbeitskollegen geht einfach nie ans Telefon?
Befinde mich in der Ausbildung (Büro) und bin 23 Jahre alt, bin seit ca 5 Monaten im neuen Betrieb. Es ist ein sehr toxischer Betrieb wo der Chef mit im büro drinnen sitzt, stundenlang nix sagt und mobbing akzeptiert (kurz mal zur Situation).
Es ist ein Großraumbüro wo ich noch 2 weitere Kolleginnen habe, eine davon geht bald in Rente (zum Glück), die andere (28) ist an sich ganz nett aber sie entnimmt sich gerne der Verantwortung (sie ist seit 10 Jahren da, hat dort gelernt und macht Azubi Aufgaben bis heute) die tut immer so als ob sie nicht fürs Telefon zuständig wäre, oft sind wir beide alleine und dann muss ich telefonieren, ich habe an sich kein Problem mit dem telefonieren aber es kann nicht sein dass ich an meinem Stuhl kleben muss, weil sie sonst nicht rangeht und der Chef dann schon so zu mir schaut. Ich muss sagen der Chef schleimt auch sehr bei ihr, weil er auch angewiesen ist auf sie (ich gehe bald und die Rentnerin auch).
Ich verstehe oft die Kunden am Telefon nicht, lasse mir dann die Namen buchstabieren, sitze oft ahnungslos in der Leitung, weil der Chef reinquatscht und fragen stellt, es nervt einfach nur noch.
wie seht ihr das ? Soll ich was sagen? Will mir das gute Verhältnis nicht versauen aber kann auch nicht immer alleine telefonieren, alle spitzen ihre Ohren.
(2 votes)
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You’re in a big room office and you’re just a few employees?
So I wonder what you’re getting into a big room office? Isn’t that just a bigger room?
I also worked in a large-scale office and it was as big as a gym and we were around the 450 employees in the office.
I don’t know why you’re complaining, but the phone should be able to take off an azuub. What bothers you? Be glad you have something to do and not just have to sit stupid.
You just realize you didn’t understand what I’m talking about! She’s been there for 10 years, knows much better and doesn’t even help me with the phone, boss talks in and asks 100 questions and stresss me, it’s just nice if you would change, make whole life Azubi tasks is just not
Still don’t understand. It’s normal that you have to work as an apprentice, and I’d kindly ask your boss to keep your mouth shut when you’re on the phone.
You can’t care if others don’t want to work.. You write yourself, you’ll be gone soon.
No… you must accept that if others don’t want to work. You need to learn a lot. There are enough employees who only do the most necessary and try to point out tasks and responsibility. See this as a chance to make you more of it to further qualify and gain experience. Then you have it easier to work elsewhere.
It cannot happen that a 28-year-old woman does not manage to take off the new Azubi (mir) once the phone, that is by the way not my main task! Can for her shy way nix then you stay home
After all around you are absolutely incompetent and unbearable, what are you doing?
Find something new and quit.
Do I, too, and still may it bother me?
This is the main reason why I no longer want to work in the office and have become educators.
Hold on, take your exam and find something new.
What is that for a company… so why are customers calling and what do they want?
And… what kind of training are you doing and what are your tasks?
And… I don’t understand how the boss can talk to you, or is he next to you?
And… maybe this has his good reason… because you say that you’re sitting there without a sense?
It’s a home technology, customers call because something doesn’t work at home. He sits in the back of the office and crawls in and asks, but can’t focus on 10 things at the same time! He’s doing this even if the soon-time pensioner is on the phone that he’s talking in! It can’t be that after 20 years you’re still unconscious? She’s totally overwhelmed because he’s just talking in
… that’s not 10 things… and maybe you should You’re just gonna put the customer through him?
And… well, you can still be awkward if you don’t care about the job…
But in the end, you might just have to have a conversation with all of you, and clear the subject of “telephony acceptance”?
It’s obese when customers get ready…
You have to find a solution together… so the deal goes before the dogs… I wouldn’t trust such a store…
But in general, you seem to have a phone problem… maybe all communication should run via email?
Again: What job do you learn? And don’t you dare talk to the boss about it?
No, the boss first has to know underpants, socks, and preferences before you can pass on, he doesn’t like calling. He asks several things during the phone call and it just stresses you, so is the other colleague (after 20 years)