Amazon Versand mit DHL “erzwingen”?

Habe mir vor kurzem etwas teures auf Amazon bestellt, was allerdings mit DPD geliefert wurde und trotz “zugestellt” angegeben nie bei mir ankam. Das Geld habe ich zum Glück wieder.

Jetzt frage ich mich ob ich durch die Funktion “Lieferung an eine Packstation” den Versand mit DHL anstatt DPD erzwingen kann, denn meines Wissens nach haben nur die Postboten von DHL Zugriff auf die Packstationen.

Könnte es aber auch sein dass das Paket ursprünglich mit DPD versendet wird und dann an DHL weitergegeben wird? Habe seit dem die Bestellung nie ankam Angst, dass noch was mit DPD geliefert wird

(2 votes)
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Schue0815
2 months ago

Yes, with a delivery to packing station or post office you can force delivery with DHL. And no, that a package is only sent with one and then with another service provider, there is no such thing for deliveries in and above DE.

Reanne
5 months ago

You can see who is sent beforehand. On the article page, the left. A,mazon tends to deliver with Hermes or its own logistics. Probably you bought from a trader, but it’s probably the logistics company. #For Amazon, you can also choose DHL for returns.

Schue0815
2 months ago
Reply to  ObsoletePerson

You say it yourself, “Send Amazon.” So what the question. With whom then Amazon sends, this depends on the recipient address or the shipment itself (size, weight, type etc.)

Kuestenflueg248
4 months ago
Reply to  ObsoletePerson

who ordered before the last click the transpoteur?

who gives his dhl post number and the packing station as a delivery address – gets it there!

Schue0815
2 months ago
Reply to  Reanne

Amazon does not usually deliver with Hermes but with DHL, on delivery home mainly with its own logistics

lilatrudi
5 months ago

If a DHL packing station or post office can be selected during the ordering process, a delivery will of course take place exclusively with the Dt.Post/DHL.

Could it also be that the package is originally shipped with DPD and then passed on to DHL?

No.

Jjjjj24472929
5 months ago

When choosing a location of a parcel service (amazon Locker, Hermes Parcel Shop, DHL Packstation, dpd Parcel Shop), the package is delivered only by this selected parcel service (Hermes Parcel Shops only from Hermes,DHL Packstations only from DHL)

With amazon you can’t choose what the shipment comes with (which parcel service) if no pick-up station is selected as a delivery address. They send the shipment with the parcel service, which is the cheapest.

However, you can contact the amazon customer service, with this negative experience with dpd, then the dpd can register in the system as negative for you.

dpd is avoided whenever possible. Only if it doesn’t change is sent with dpd. (because no other parcel service still creates it in time or capacity limits have been reached or it is a marketplace seller who sends with dpd)

I once blocked a parcel service for this reason at amazon, before that is at every 10-20. Orders have come since thousands of orders and many years have passed and I cannot remember that ever again a package with the parcel service has come to one of a marketplace seller.

Schue0815
2 months ago
Reply to  Jjjjj24472929

“They send the shipment with the parcel service, which is the cheapest.” FALSCH!!!! I have already delivered various shipments of similar type, size, weight etc. from different DL home. If not from the Amazon logistics then usually from DHL. And they are the most expensive towards Hermes, DPD and others.

Jjjjj24472929
2 months ago
Reply to  Schue0815

For you as a private customer, maybe! However, Amazon gets its own conditions with each provider and they often differ from warehouse to warehouse and destination address. It also distinguishes the properties of the residential area (company addresses, private addresses, detached houses, high-rise buildings, etc.)

There it can be good that the conditions at your address of items from the warehouse of which you get your goods are best at DHL and then comes almost only DHL or amazon.

But I didn’t say good, sending the package with the cheapest package service to the promised date.

einandereruser
5 months ago

Specify the packaging station as a pick-up station, then in any case supplies DHL. However, conditions must be fulfilled for the full use of the packaging station.

One of which would be full-year. Another thing would be to have passed the complete process from registration to the release of the Post App, before the first package addressed directly to the packing station arrives there.

herzilein35
5 months ago

That’s why I’m just doing delivery to Parcelshop with Hermes. Is absolutely reliable and I have 10 days to pick up the package

peterobm
5 months ago

Guess you don’t have any influence on it. Amazon has its own distribution channels.

Jjjjj24472929
5 months ago
Reply to  peterobm

You can ask amazon to avoid a parcel service from bad experiences.

peterobm
5 months ago
Reply to  Jjjjj24472929

correct, but they do not have to

Jjjjj24472929
5 months ago

Ha, but they almost always do