Amazon Ubisoft product key?

Hey guys, I'm in a really deep shit. My Ubisoft account was stolen, and Ubisoft Support now wants proof that the account really belongs to me, in the form of a product key. That's all well and good, but the game they want the key for was bought by my grandma on Amazon in 2016. I found the order details, but that's not enough for Support; they want the key as proof. But I redeemed the key years ago, deleted the email, and the key is no longer displayed on Amazon. Do you know what I can do? The game is "Driver San Francisco," which is no longer available on Amazon in Germany.

(1 votes)
Loading...

Similar Posts

Subscribe
Notify of
7 Answers
Oldest
Newest Most Voted
Inline Feedbacks
View all comments
VictorVector
2 years ago

I’m afraid that you just had bad luck.

But if you only have this one game on the account, that should be merciful.

VictorVector
2 years ago
Reply to  DeanAusSG

And you don’t have any sales documents for that anymore?

VictorVector
2 years ago

You must. In future, you should just keep emails and watch what you click for links and what you download for software.

Because of these things, I’m getting mails. I’m back to 2007.

VictorVector
2 years ago

Then you can only try to contact the Amazon customer service and ask for it.