Amazon package delivered to me even though I didn't even receive the OTP?
I ordered an iPhone 15 Pro on December 24, 2023, and delivery was scheduled for today, Tuesday, November 28. I was supposed to receive the one-time password on the day of delivery. I didn't receive one today either. Yesterday, I checked my delivery history and saw that the package was supposedly delivered to me at 12:00 p.m. And I don't even have the password.
My question now is, am I not entitled to an immediate refund of my money or the device? The fault clearly isn't mine.
And the delivery person blatantly lied about having delivered it.
(1 votes)
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Write to the customer service first. There seems to be something wrong here
Customer service is claimed it will be delivered today or tomorrow. I don’t think I’d have an OTP in my mailbox anymore. Shouldn’t OTP have been sent tomorrow morning, it’s really clear that it won’t be delivered tomorrow… or can I fool myself?
I wait from customer service meant they can tell me more Thursdays…