Amazon account blocked?

Moin,

I’m sorry to hear that you have these problems with your Amazon account and that you feel so frustrated. It’s understandable that you’re worried about your money and your order being in silence.

First of all, it is important to stay calm and be patient while you try to solve the problem. As a rule, such barriers have a reason, even if it is not obvious.

Here are some steps you can take:

1. Further contact the Amazon Customer Service: Even if it is frustrating, stay on and keep contacting the customer service. Please provide a detailed explanation for blocking your account and ask for a solution.
2. Check your communication: Make sure you speak quietly and respectfully with the customer service staff. Clear communication can help solve the problem faster.
3. Check the possibility of repayment: If your account is blocked and you do not have a solution in sight, you should consider asking for a refund for the purchased vouchers. Amazon could be able to refund the amount to the account from which the vouchers were purchased.
4. Check legal steps: If you feel that Amazon is unlawful or mistreating you, you might consider taking legal action. However, this should be a last resort after you have exhausted all the other options and have not found a solution.

It is important to note that Amazon serves millions of customers worldwide, and while most transactions run smoothly, in some cases there may be problems. It is probably not typical of Amazon to arbitrarily block customer accounts, but in some cases security measures can cause accounts to be temporarily blocked to minimize potential risks.

I hope your problem will be solved soon and you will receive your order for your daughter on time for your birthday.