Bad internet in the Epic Games store?

Hello,

Unfortunately, since today I have been having a problem where I have very poor internet connection (100kb to 900kb) during an update in the Epic Games Store. This can't be due to my internet connection, as it should be at least 12mbs and 100mbits. Internet speed tests confirm this. I've also tried restarting my PC, Epic Games Launcher, and WiFi (Ethernet). Sometimes the update doesn't work at all. I've concluded that it can only be the Epic Games Launcher. However, it isn't currently responding to my support request. I've attached pictures to illustrate my problems. Is there a solution to this?

I don't know much about the Internet etc. so please don't be surprised if I expressed myself incorrectly somewhere

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TP1980
4 months ago

The EPIC not always have the best servers is normal but also no matter. But if I see that it is about FORTNITE (although the 5th contribution I answered today) it is logical that the servers are out or overloaded.

I think it’s more that too many people at the same time are/were downloading the update. I experience this with my 100 line, for example, with the update of WoW or Diablo 3/4.

When suddenly a spontaneous Day One Patch appears, I have the A card and sauge at wall speed. Which is why I let time pass and later try voila again full speed there.

nosaj
4 months ago

(1) New Fortnite Session, so the servers are loaded anyway.

2) Support responds, but you are not the only one that creates a ticket. (Doesn’t anyone have patience or what?)

Miax2000
4 months ago
Reply to  PlsHelpMe187

It is true that you are sometimes routed via bad lines.But this is not the fault of epi but more on your provider or location where there are simply no good or weak switches. The servers are always in a data center that have enough power. Make a ping request to the update server with the command “ping -l 12 IP” and can then post the ping times! and make an order in the cmd. “tracert” then you usually see where the weak spot lies. Alternatively, a VPN server that is in a computing center and has no trick, would be a solution, because most of the computing runs are already connected to each other.