Save external hard drive?

Hi, I bought an external hard drive. I copied everything onto it and then reset my PC. Now I want to access it, but it's incredibly slow. I can see the data after it takes forever to load, but copying it over just doesn't work. Where can I go, or what can I do? It's a hard drive with a power connection and a MIDI USB to USB connection.

the data is very important..

Greetings, luiluig

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Mark Berger
2 years ago

If the data is important, it should be a professional. The HDD is either unstable due to a head problem or firmware problem.

This type of error is quite often found in WD plates. Depending on what it is, we should be able to solve the problem for EUR 199 or EUR 299.

If you want to make yourself, you can try to clone the plate with Linux. The process must be monitored because otherwise the total loss of the data is possible! Why this is what you see here: https://disk-doctor.eu/blog/index.php?t=was_fit_bei_datenrettung_mit_software

What you shouldn't do is simply search and copy data recovery software to me!

For detailed questions, you can contact us.

jerric8
2 years ago

Resetting is always the worst option, better it is to install Windows fresh.

Are the chipset drivers installed?

jerric8
2 years ago
Reply to  LuiLuiG

Right when the disk is connected via USB, the current driver for USB is usually included in the chipset driver.

mchawk777
2 years ago

If it's slow, then copy it and be patient.
Everything else would only worsen the situation.

Only THEN makes analysis steps sense.

Either way, why don't you have any backups? 🤷

mchawk777
2 years ago
Reply to  LuiLuiG

In that case, you would have the originals.
So everything's so wild, right?

Otherwise – Basic rule 1: Switching cable times – is the cheapest and cable breaks would not be unusual now.

Mark Berger
2 years ago
Reply to  mchawk777

Copying is a bad idea! Linux and ddrescue can help. But the problem can be a firmware problem. This is often due to the fact that background processes run endlessly and this causes extremely much load.

In order to fix this, it is necessary to stop and deactivate the relevant background processes.

Therefore, such a process must be monitored – the HDD is getting slower and slower, because the head should do 10 things at the same time and how crazy jumps back and forth. This often ends in the head crash.

mchawk777
2 years ago
Reply to  Mark Berger

Everything is correct – but the further procedure depends much more on whether it is a backup or not.
You could save all the rescue attempts.