Is it possible to cancel/revoke a tire order from a car dealer?

Hello everyone,

I have a question about the right of withdrawal/contract when ordering tires from a car dealer.

In the first week of December, I ordered a set of complete winter tires from my authorized dealership. The tires were supposed to be delivered within a week; however, after a week, I was informed that the delivery would be delayed. A week later, the dealership vacated its previous location and moved to a new location. My tire order probably got lost in all the stress of the move.

I've been waiting patiently for a long time, because I rarely use my car these days anyway. At the beginning of this week, I sent the garage an email stating that it had been almost two months since I placed my order and that I no longer need winter tires for the next two months (I can save the money), and I request that the order be canceled.

I haven't received a response yet, but I would like to know if I can cancel the order in this case, or if I still have to pick up the bikes and pay for them if they are already at the dealer.

Thank you in advance!

LG

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Answer1234567
3 years ago

Set the deadline after expiry of the contract. You don’t get out of there, you don’t have a right to revoke.

tinalisatina
3 years ago

I waited patiently for a long time,

That’s a mistake. You should have set him a deadline and threatened to resign.

the order is cancelled.

This can also be a boomerang because at Storno evtl. Cancellation costs may be incurred.

Now you can / have to wait for what the car house says.

MeinNeuerName
3 years ago

Ideally, you have an offer or/and an order confirmation. A delivery period should be noted therein. You can refer to when this deadline has been exceeded.

Other please not to cancel.

Man cancelled on a concise basis. Point. More elegant, however, is a withdrawal from the contract due to non-fulfilment. You can even claim costs arising from non-fulfilment. It’s his fault, not yours. It does more work than it does, but it is a beautiful pressure medium. Besides, you’re not paying until delivery.

What do you want with winter tires now? Next week may be summer again… ;0)

peterobm
3 years ago

you have no right to revoke – you ordered in the store and you are obliged to accept.

you should put the dealer in delay – and this proves in writing

berndauskleve
3 years ago

As a rule, you must first ask and set a deadline for delivery.

verreisterNutzer
3 years ago
Reply to  Chieftain

It is quite necessary

peterobm
3 years ago
Reply to  Chieftain

if you can still cost you – you have a contract and there’s something about it in the AGB