What happens if the package supposedly arrived but I haven't received anything? DPD?

Samuel22tBySamuel22t

Hello, I ordered 4 new tires 1.5 months ago

I ordered something through DPD, which supposedly arrived, but I didn't receive anything, and I was at work at the time. I reported it and got my money back.

I called DPD and the sender and they said everything had been sorted out on their side.

I came to ask if it was normal for someone from DPD (he didn't really introduce himself and spoke broken German, we suspect that it could have been the driver) to come to our house and ask questions. He bothered the neighbors and was desperately looking for the tires. He asked me to ask the neighbors again what I had done, but nobody knew anything. There was a suspicion that they saw it, but in the meantime, after I got the money back, I got the tires another way. Maybe they saw it, they weren't sure either. I didn't authorize or sign anything when I handed it over, they didn't even have photo proof. He said the whole situation was strange again. He even checked my car because the neighbor said my car was there.

Does anyone have any experience with how I should proceed?

Sincerely, Samuel

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Dea2019
Dea2019
1 year ago

I suspect:

  • You did not receive the goods (ripening) because DPD-Fuzzi has “discontinued” and they have come away
  • You have reclaimed the goods you have not received and get your money back
  • The tyre dealer took the DPD delivery service to Regress and thus received his money back.
  • DPD has determined the supplier who has blew the delivery, and has charged the damage to him… probably deducted from the wage.
  • Now the DPD-Fuzzi is of course p.sst and tries to find out on EIGENE Faust where the tires erroneously turned off are absent.

He has no right or legal handle for this! His behaviour limits you to foolishness and harassment, and so I would tell him!

Let him leave you alone! Turn to DPD (written), refer to the process and tell them that their proxy means to have to migrate the Criminal Inspector. You have to ask for this harassment.

The DPD type will then get a proper abortion from his superior and that should then lead to him

  • in the future no longer harassing you
  • in the future does his job right and shows are no longer simply “dispositioned” and as “supplied” characterizes in his documentation.

I have worked for years in delivery and yes, it’s annoying if you don’t get rid of your shows and the documentation costs time and also annoys. If DPD-Fuzzi didn’t stick to it, he’s owed himself if it has consequences.

So when he comes up tomorrow, speak clear words: You don’t have anything to investigate here, that is, if necessary. Police. Get out of here, or I’ll tell your company you’re running around here.

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einandereruser
einandereruser
1 year ago

First, the DPDler is neither police nor prosecutor. He has nothing to do with you, neither in the car nor elsewhere. You’re not obligated to look for the tires either.

If he has no parking permit, and no signature from you, he’s bad luck.

I’d make him realize he has nothing to look for here.
If he keeps searching, I’d call the police.

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Krefeld2222
Krefeld2222
1 year ago

Oh, one of the varieties isn’t the only one that just happened to me haha

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